The countries of the European Union, which are final destinations or transit for refugees and migrants, face many social, humanitarian and financial challenges. They are expected to invest efforts and resources to enable migrant communities and the host society to activate their abilities, qualities and skills to build social cohesion and well-being between them. Local administrations provide many services that directly affect the integration of migrants and there-fore have a greater capacity to support the process of social cohesion, as opposed to governance at national level, which in many cases hinders local government initiatives to address social and economic problems arising from immigration. Integration is an extremely individual process and individual needs must be taken into account by the various institutions involved in this activity. Refugee integration is one of the indicators of democratic society, an indicator of the development and promotion of human rights and freedoms. It is a continuous and dynamic process that requires efforts and readiness on the part of refugees to adapt to their host society without having to give up their cultural identity, and therefore - readiness and understanding on the part of the host community and public institutions to perceive refugees as equal persons of themselves. Integration is a long-term two-way process of mutual adjustment of incoming immigrants and citizens of the host country.